Course curriculum

  • 1

    Introduction

    • Email: An extension of your brand
  • 2

    Quick Tips for Effective Emails

    • Selecting the audience for your email

    • Timing your email message

    • Using BCC in email

    • Rarely reply all in email

    • Choosing a subject line for your email

    • Help email readers communicate

    • Editing your email

    • Email grammar

    • Using approachable language in email

    • Reader-friendly email formatting

    • Strike the right tone in emails

    • Phrases to avoid in email

    • Common things that annoy email readers

  • 3

    Conclusion

    • Happy emailing

  • 4

    Credits

    • Credits