Communication Skills - Basic
Good communication skills are essential to allow others and yourself to understand information more accurately and quickly. In contrast, poor communication skills lead to frequent misunderstanding and frustration.
Course curriculum
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1
Lesson 1
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Introduction
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Agenda
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What is Communication?
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Proverb
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2
Lesson 2
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Communication Process
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Communication Process
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3
Lesson 3
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Types of Communication Skills
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4
Lesson 4
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Communication Barriers
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5
Lesson 5
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Tips for Effective Communication Skills
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6
Lesson 6
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Using Your Words
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7
Lesson 7
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Communicating-Effectively-with-at Work
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Communication-Pitfalls-to-Avoid
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8
Quiz
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Quiz
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