Course curriculum

  • 1

    Introduction

    • Communication for career success
  • 2

    The Four Communication Building Blocks

    • The four building blocks: People and perspective

    • The four building blocks: Message

    • The four building blocks: Context

    • The four building blocks: Listening

    • Quiz
  • 3

    Communication for Common Situations

    • When you give an update

    • Digital Tools for Communication

    • When you attend meetings

    • Tool kit: Meetings

    • When you want to build rapport

    • Tool kit: Building rapport

    • When you communicate digitally

    • Tool kit: Digital communication

    • Pitching your ideas

    • Tool kit: Pitching your ideas

    • Quiz
  • 4

    Communication in difficult situations

    • When you are nervous

    • Tool kit: Managing nervousness

    • When you disagree with someone

    • Tool kit: Managing disagreement

    • When you are making an ask

    • Tool kit Making an ask

    • When you are criticized or caught off guard

    • Tool kit: Criticism

    • Quiz